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Terms and Conditions of Dotlane.ai

Introduction

These Terms and Conditions govern:

  • The use of Dotlane, a platform offering an enhanced AI interaction experience with access to multiple AI models (e.g., Claude, Grok, Deepseek) within a single interface, and
  • Any related agreements or legal relationships with the Data Controller

in a legally binding manner. Capitalized words are defined in the relevant section of this document.

You must read this document carefully.

Dotlane is provided by:

Dotlane AI
22 rue du Général Bethouart
59700 Marcq-en-Baroeul, France

Contact email: contact@dotlane.ai

Terms of Use

Unless otherwise specified, these terms apply to all use of Dotlane. Additional conditions may apply in specific scenarios and will be indicated within this document.

Pre-Contractual Information

In accordance with Article L111-1 of the French Consumer Code, Dotlane AI provides the following information prior to subscription:

  • Service Description: Dotlane offers a SaaS platform for AI interaction with multiple models, accessible via a monthly subscription.
  • Pricing: Subscription fees are clearly displayed on the platform at the time of subscription. All prices include applicable taxes (e.g., VAT) unless otherwise stated.
  • Contract Duration: Subscriptions are monthly and renew automatically until cancelled by the User.
  • Termination: Users may cancel their subscription at any time, with cancellation taking effect at the end of the current billing period.
  • Payment Methods: Payments are processed securely via Stripe, supporting major credit and debit cards. For further details, contact us at contact@dotlane.ai.

Subscription and Payment Terms

Dotlane operates on a monthly subscription model with automatic renewal. By subscribing, you agree to the following:

  • Billing Cycle: Subscriptions are billed monthly in advance, starting from the date of subscription. The subscription automatically renews on the same date each month unless cancelled.
  • Payment Processing: Payments are processed through Stripe, a secure third-party payment processor. You agree to provide valid payment information and authorize Dotlane AI to charge the applicable fees.
  • Failed Payments: If a payment fails, Dotlane AI will attempt to retry the payment. If unsuccessful after three attempts, access to the service may be suspended until payment is received. You will be notified via email of any payment issues.
  • Price Changes: Dotlane AI may adjust subscription fees, notice to Users via email or the platform. Continued use after the effective date of the change constitutes acceptance of the new pricing.
  • Refunds: Except where required by law, subscription fees are non-refundable after the service is accessed, as per the waiver of the right of withdrawal.

Content on Dotlane

All content on Dotlane, unless otherwise specified, is owned or provided by Dotlane AI or its licensors. We strive to ensure that content complies with applicable laws and does not infringe third-party rights. If you identify any issues, please report them using the contact details provided.

Access to External Resources

Dotlane integrates third-party AI models (e.g., Claude, Grok, Deepseek). We are not responsible for the content, availability, or performance of these external resources, which are governed by their respective terms and conditions or applicable law.

Acceptable Use

Dotlane may only be used for its intended purpose (AI interaction) and in compliance with these Terms and applicable law. You are responsible for ensuring your use does not violate laws, regulations, or third-party rights.

Data Security and GDPR Compliance

As a European company, we prioritize data security and GDPR compliance. All Personal Data is encrypted (e.g., AES-256 for data at rest, TLS 1.3 for data in transit). For details on data processing, see our Privacy Policy.

Trial Periods

If Dotlane AI offers a trial period or free plan, access is subject to these Terms. Upon expiration of the trial period, your access to the services will be limited unless you choose to subscribe to a paid plan. You will be notified prior to the trial’s expiration, and any subscription terms, including pricing and billing details, will be clearly communicated at the time of subscription. To initiate a paid subscription or for further information, contact us at contact@dotlane.ai.

Common Provisions

Right of Withdrawal

In accordance with Article L221-18 of the French Consumer Code, consumers subscribing to Dotlane’s services at a distance are entitled to a 14-day withdrawal period from the date of subscription, during which they may cancel the subscription without providing a reason or incurring penalties. However, pursuant to Article L221-28, 13° of the French Consumer Code, by subscribing to Dotlane’s services and accessing the platform immediately upon subscription, you expressly consent to the immediate provision of the digital services and acknowledge that you waive your right of withdrawal. This waiver applies as the service is fully performed upon your access to the platform. If you do not consent to the immediate provision of services, you must notify us at contact@dotlane.ai before accessing the platform. For further information or to exercise your rights, please contact us at the aforementioned email address.

Cancellation of Subscription Renewal
Even if you waive your right of withdrawal as described above, you may cancel the renewal of your subscription at any time. To cancel, use the subscription management interface on the Dotlane platform or contact us at contact@dotlane.ai. Upon cancellation, you will receive a confirmation email, and access to the service will continue until the end of the current billing period. No further charges will be applied for subsequent periods. Refunds for the current billing period are not provided unless required by applicable law.

No Waiver

Our failure to enforce any right or provision in these Terms does not constitute a waiver of such rights or provisions.

Service Interruption

We may interrupt Dotlane for maintenance, updates, or other reasons, with appropriate notice to users. Service availability may be affected by force majeure events, including but not limited to natural disasters, governmental actions, or cyberattacks, beyond our reasonable control.

Service Reselling

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of Dotlane or its services without our express written permission.

Intellectual Property Rights

All intellectual property rights (e.g., copyrights, trademarks) related to Dotlane are owned by Dotlane AI or its licensors and are protected by applicable laws and international treaties. All trademarks, logos, and marks associated with Dotlane remain our exclusive property.

Liability and Warranties

Dotlane is provided “as is” and “as available” without warranties of any kind, express or implied, except as required by law. Dotlane AI shall not be liable for indirect, incidental, or consequential damages, including loss of data or profits, arising from the use of the service, to the extent permitted by applicable law. Our total liability shall not exceed the amount paid by the User for the service in the preceding 12 months.

Changes to These Terms

We may amend these Terms at any time, notifying users via the platform or direct communication at least 30 days before changes take effect. Continued use of Dotlane signifies acceptance of the revised Terms. If you do not agree, you must stop using the service. Previous versions are available upon request.

Assignment of Contract

We may transfer or assign our rights or obligations under these Terms, considering your legitimate interests. You may not assign or transfer your rights or obligations without our written permission.

Contacts

All communications regarding Dotlane must be sent to contact@dotlane.ai.

Dispute Resolution

Any disputes arising from these Terms or the use of Dotlane shall be governed by French law. Consumers may refer disputes to a mediator, such as the Fédération du e-commerce et de la vente à distance (FEVAD), or use the EU’s Online Dispute Resolution platform. We will attempt to resolve disputes amicably before escalating to legal proceedings.

Severability

If any provision of these Terms is invalid or unenforceable, the remaining provisions remain in full force and effect.

Governing Language

These Terms are provided in English, which is the governing language for all legal purposes. Translations, if provided, are for convenience only and do not alter the legal effect of the English version.

Dotlane (or this Application)

The platform enabling AI interaction services through multiple models.

Agreement

Any legally binding or contractual relationship between Dotlane AI and the User, governed by these Terms.

Data Controller (or We)

Dotlane AI, the entity providing Dotlane and its services.

Service

The AI interaction service provided by Dotlane as described in these Terms.

Terms

All provisions applicable to the use of Dotlane, including related documents, as updated from time to time.

User (or You)

Any natural person or legal entity using Dotlane.