Dotlane - Privacy Policy

Dotlane, is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) as a European company. Our platform provides an enhanced AI interaction experience, integrating multiple models such as Claude, Grok, Deepseek, and others within a single interface. Data security is our priority, and all personal data is encrypted to safeguard your information. This Privacy Policy outlines how we collect, process, and protect your Personal Data.

To receive information about your Personal Data, the purposes, and the parties with whom the Data is shared, contact the Data Controller.

Data Controller

Dotlane AI
22 rue du Général Bethouart
59700 Marcq-en-Baroeul, France

Contact email: contact@dotlane.ai

Types of Data Collected

We collect the following types of Personal Data, either provided by you or collected automatically:

Personal Data provided by the User: Name, email address, and any other information voluntarily submitted when creating an account or interacting with our services.
Usage Data: Information collected automatically, such as IP addresses, browser type, operating system, time spent on the platform, and interaction details (e.g., prompts entered, pages visited).
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze platform usage. See our Cookie Policy for details.

Unless specified otherwise, all Data requested by Dotlane is mandatory to provide our services. Failure to provide this Data may prevent us from delivering the full functionality of the platform. Where Data is optional, this will be clearly indicated, and non-provision will not affect service availability. Users uncertain about mandatory Data may contact the Data Controller.

Mode and Place of Processing the Data

Methods of Processing

We process Personal Data with robust security measures, including encryption at rest and in transit, to prevent unauthorized access, disclosure, modification, or destruction. Processing is carried out using secure IT systems, following strict organizational procedures aligned with the purposes outlined in this policy. Access to Data is restricted to authorized personnel (e.g., system administrators, customer support) and trusted third-party processors (e.g., hosting providers, analytics services) appointed under GDPR-compliant agreements. An updated list of these processors is available upon request.

Legal Basis of Processing

We process Personal Data under the following GDPR-compliant legal bases:

Consent: Where you have given explicit consent for specific purposes (e.g., personalized features or marketing).
Contractual Necessity: To perform our services or fulfill pre-contractual obligations (e.g., account creation, query processing).
Legal Obligation: To comply with applicable laws or regulations.
Legitimate Interests: For purposes such as improving our services, provided these interests do not override your rights.

We will clarify the specific legal basis upon request, including whether Data provision is a statutory or contractual requirement.

Place

Data is processed at our operating offices in France and by third-party processors located within the European Economic Area (EEA). If Data is transferred outside the EEA (e.g., to AI model providers), we ensure GDPR-compliant safeguards, such as Standard Contractual Clauses (SCCs) or adequacy decisions, are in place. Details on transfer locations are available upon request.

Retention Time

Personal Data is retained only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention is required by law or based on your consent. Specifically:

Data for contractual purposes is retained until the contract (e.g., account usage) is fully performed.
Data for legitimate interests is retained only as long as needed to achieve those purposes.
Data based on consent is retained until consent is withdrawn.
Legal obligations may require extended retention (e.g., for tax or compliance purposes).

After the retention period, Personal Data is securely deleted or anonymized, rendering rights such as access or erasure unenforceable.

Dotlane uses cookies and trackers to enhance functionality and user experience. For details, consult our Cookie Policy.

Under the GDPR, you have the following rights regarding your Personal Data, subject to applicable law:

Right to Access: Obtain confirmation of whether your Data is processed and receive a copy of it.
Right to Rectification: Correct inaccurate or incomplete Data.
Right to Erasure: Request deletion of your Data (subject to legal exemptions).
Right to Restrict Processing: Limit how your Data is processed under certain conditions.
Right to Data Portability: Receive your Data in a structured, machine-readable format or have it transferred to another controller.
Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Revoke consent at any time without affecting prior processing.
Right to Lodge a Complaint: Contact a supervisory authority (e.g., CNIL in France) if you believe your rights are violated.

Exercising Your Rights

To exercise these rights, contact us at contact@dotlane.ai. Requests are free and will be addressed within one month, with information provided as required by law. We will notify any recipients of your Data about rectification, erasure, or restrictions unless this is impossible or involves disproportionate effort.

Right to Object to Direct Marketing

You may object to processing for direct marketing at any time without justification. If you object, your Data will no longer be used for such purposes.

Additional Information

Security Measures

We implement state-of-the-art encryption (e.g., AES-256 for data at rest, TLS 1.3 for data in transit) to protect your Personal Data. Regular security audits and access controls ensure ongoing protection.

Legal Action

Your Personal Data may be used for legal purposes (e.g., in court or to prevent misuse of our services). We may also disclose Data to public authorities if required by law.

System Logs and Maintenance

For operational purposes, we collect system logs (e.g., IP addresses) to monitor and maintain service performance. These logs are securely stored and only used for legitimate purposes.

Changes to This Privacy Policy

We may update this policy to reflect legal or operational changes. Updates will be communicated via our platform or by direct notification (if feasible). Continued use of Dotlane after changes implies acceptance. If changes require new consent, we will obtain it as needed.

Latest update: May 10, 2025

Privacy Policy of Dotlane.ai